Raymond L. Wheeler, DMin

Musings about leadership


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spider web theology


spider webIt is known in my family, who find it simultaneously comical and comforting, that I don’t tolerate spiders or their webs. I even have a special broom that allows me to circumnavigate the house outside and inside destroying the vestiges of arachnid existence. I don’t mind the existence of spiders in the woods around our home, but I do mind when they invade my space. If I see a spider, I immediately dispatch it to its heavenly home.

On one afternoon after I had washed the windows, I lay down on the couch with a cool drink to relish the beauty around me now made more visible by the clean windows. Our home has a 360-degree view and that means a lot of windows some of which are on the wall near the top of our vaulted ceiling.

Movement caught my eye in the highest window. There, in plain sight and apparent disregard for the work I had just completed in removing all webs prior to washing the windows, an orb spider was busy re-spinning its lunch ticket. I watched it work, a painstaking and exacting process and it started me thinking.

I routinely destroy webs and spiders routinely re-spin them. Yet, I have never heard a complaint by said spiders. Re-spinning damaged or destroyed webs is part of their process of survival – stuff happens. I thought about my own responses to setbacks, as losing a web is surely a setback for arachnid survival. I often expended far more emotional energy than is needed when I face setbacks. Rather than simply rebuilding my “web” I complain, bemoan my misfortune, lament the added workload, and on occasion engage in passionate “intercessory” prayer. My eight-legged friend simply does the work of re-spinning.

Jesus once said,

I have said this to you, so that in me you may have peace. In the world you face persecution, affliction, distress, pressure. But take courage; I have conquered the world! (John 16:33, Wheeler expanded NIV)

The fact of the matter is that affliction, distress, pressure, and even persecution, sabotage, and setbacks are a normal course. Jesus gives a frame of reference regarding distress that is: the perspective from which we assess life events determines (a) whether they can serve a positive formative purpose and (b) the degree to which we recognize the working of God who is given to contradicting injustice, hurt, despair, oppression, and the afflictions of the human condition.

In a spider’s world, Murphy was right. If anything can go wrong, it will. In our world, the same is true. In fact, I have determined a corollary to Murphy i.e., if its bad it can get worse. In light of this, perspective is important. Given the very real suffering, sabotage, setbacks, and even persecution we may face we are promised peace. Peace is that security or tranquility that is the foundation for flourishing that comes from the reality that the systemic roots of evil and corruption are already defeated in the resurrection of Jesus Christ from the dead. Jesus has overcome the systemic roots (the world in a systems sense). We are therefore called upon to engage behavior that contradicts the hurt of set-backs. I like the summary of womanist theologian Karen Baker-Fletcher;

The significance of Christ’s response to weapons of evil is not a passive bearing of it all, but is God’s profound “NO” to evil. In following Jesus, we participate in the divine “no” to evil and suffering. For these reasons, it makes sense to follow Jesus while also challenging an adulterous relationship with world power, greed, and violence.[1]

In watching that spider rebuild its web that day I realized it served as an eight-legged evangelist to me reminding me that things I see as a setback are not only predictable but powerful in that they serve to form and shape my development as a person who flourished in life not because I live in an artificial environment but because I have a sense of well-being and purpose that sees what God is up to even in the mundane and enjoys that fellowship with the Almighty that says “No” to evil and suffering and “Yes” to a flourishing and abundant life.

 

[1] Karen Baker-Fletcher. (2006) Dancing with God: The Trinity from a Womanist Perspective. St. Louis, MO: Chalice Press.


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An Attorney Called


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The pattern of client requests this year paints a compelling picture of the reason why coaching is so powerful.

The last two years have started in the same way – a call from an attorney.

“Is this Dr. Ray Wheeler?” the voice on the other end of the phone began the conversation.
“Yes, I am Ray, how may I assist you?” I asked.
“I am Sam Smith (pseudonym) attorney at law and one of my clients has a challenge I would like your help with. My client is a privately owned business run by three brothers. They have been in business for 30 years but have recently been unable to agree on anything. They need someone to facilitate their board meetings and help them work through their conflict. Do you do this?”
And so the year began. As I have reflected on the year, I realized that the diversity of client requests I have had this year paints a compelling picture of the reason coaching is so powerful. The following is a list of client engagements in descending order of intensity as determined by the size of the engagement.
Executive team building – engaging the strengths and perspectives of executive teams when key members have changed or when the team has hit a stalemate in disagreement (this is more often rooted in interpersonal tension than in strategic direction). In one case the executive team was caught in a pattern of behavior that grew out of working around the dysfunctions of their former CEO. They realized that their behavior toward the new CEO was stuck in the same patterns and that as a team they were not making decisions or moving forward.
Organizational health – refocusing the organization’s vision and communication. When the owner of one company called, the urgency of his voice nearly pushed me against the wall. “I need help,” he began, “I recently bought a new agency and developed a new partnership – I have three different cultures and ways of looking at the market that will undermine everything we meant to accomplish by the mergers. Can you help with this?” We talked about the steps we could take together in coaching to work with his employees and key influencers to shape an organizational culture that supported the strategic direction of the new agency.
Executive coaching – with a focus on developing people skills, purpose, and communication skills. These CEOs felt the need to develop themselves to face new challenges in their organizations. They took the initiative to find a coach.
Board facilitation – like executive team building this board was caught in interpersonal conflicts that played the same disagreements over and over with varying levels of intensity and undermining. This engagement facilitated their meetings and engaged each member in executive coaching.
Coaching for change – with a focus on perspective in the face of rapidly changing market dynamics. These owners/executives simply needed a voice to help them go the balcony and identify the opportunity in the chaos of change.  These leaders understand that without someone to help them think through their situation they would either remain stuck in the rut of their past thinking/analysis or caught in the bog of panic. It isn’t that they lacked analytics or business acumen. Rather, they simply needed a nudge, the right questions, to analyze their situation and the data from a different perspective.
Remedial coaching – this client had managers who were stuck in their development and needed to see themselves and the impact of their behavior from a different perspective.  The reality is that in many organizations mid-level managers and supervisors are promoted into wider responsibility without the benefit of coaching to help them redefine their people skills or the self-understanding to know the impact of their behaviors. Coaching raises their self-awareness and helps them define their strengths in constructive ways.
What impresses me most about the diversity of these requests is that more companies have made a commitment to (a) develop their team members and (b) face and work through conflict because they understand both the cost of conflict and the high cost of losing/replacing talent.  It is an interesting year. How does your organization manage the need for coaching?