Raymond L. Wheeler

Musings about leadership

Top 10 Actual Travel Complaints

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Leader Impact

Here are my top 10 actual complaints by dissatisfied customers received from Thomas Cook travel agent.

  1. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food.”
  2. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”
  3. “The beach was too sandy. We had to clean everything when we returned to our room.”
  4. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow.”
  5. “Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers.”
  6. “When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners.”
  7. “It’s lazy of…

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Author: Ray Wheeler, DMin

Ray Wheeler - executive coach, confidant, mentor, leader, and friend. Ray is the author of, Change the Paradigm: How to Lead Like Jesus in Today's world. He is also an adjunct lecturer at LIFE Pacific College, Bethesda University California and Azusa Pacific University in cross-cultural leadership, leadership development, leadership ethics, administration, church growth, and mission in today's world. Certified leadership coach, certified Birkman Consultant, and certified in the iOpener Assessment (happiness at work).

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